We, Retail Matters Company Limited (“Retail Matters”) are concerned to ensure that all personal data submitted to us are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance, Cap. 486 of the Laws of Hong Kong (“Ordinance”).

When you visit this Website, the visit may be counted and included in the total number of visits to this Website for statistical purpose. Such collection does not result in any personally identifiable data being collected or stored.

Collection of Personal Data

To ensure and enable us to provide quality and satisfactory services to you, Retail Matters may have to collect your personal data under various situations. For example, where you contact us we may store information such as your name, company, industry, postal address, e-mail address, type of request and possible further information for purpose of responding to your request. Such communications are not confidential and may be disclosed to our agents or professional advisors depending upon the purpose for which the information was provided. If you inform us that the information should not be used as a basis for future contact, we will respect your request.

Retail Matters will ensure that you will be clearly informed of the purpose(s) of collection and usage. You will be reminded in clear terms that you have the right to decline such collection of personal data and the corresponding implications, if any. Retail Matters may be unable to follow up and/or provide you with the requested services under certain circumstances if you fail to provide the required information.

Where you use this Website as a link to other websites, you are reminded that once the link is established you are no longer with Retail Matters’ website. Retail Matters has no control over these other websites and therefore Retail Matters hereby expressly disclaims all liability for adverse consequences that may arise where you should disclose your personal data to these websites.

Accuracy and Retention

Although Retail Matters will use its best endeavour to check, in so far as circumstances allow, that all data collected are accurate; you should ensure and should provide Retail Matters with data that are true, update, accurate and complete regard being had to the purpose(s) for which the personal data are collected.

Retail Matters will not retain your personal data for period longer than that where it will require such data for use.

Use of Personal Data

The personal data collected may be used for the following purposes or any purposes directly related to them:

●verifying your identity in connection with any of the services or goods that may be provided to you;

●following-up with you regarding suggestions/enquiries/complaints;

●promoting, marketing and advertising of any goods and/or services to you by Retail Matters;

●processing of any benefits in connection with the supply of goods and services to you;

●communication with interested job-seekers

●improving your interactive experience when visiting this Website;

●prevention or detection of crime;

●disclosure as permitted or required by law; and

●any other purposes as may be agreed to between you and Retail Matters, including the purposes set out in any application or terms and conditions for the supply of specific goods and services from time to time.

Data Security

Retail Matters will take reasonable steps and measures to protect your personal data against unauthorized access, processing or erasure. Access to the personal data collected without appropriate authorization is strictly prohibited. Authorizations are granted only on a “need to know” basis that is commensurate with the staff’s responsibilities and their training.

Retail Matters makes every effort to protect privacy of users, but given the nature of the Internet, Retail Matters cannot guarantee perfect security.

Transfer of Personal Data

Unless permitted or required by law, or for the purpose for which you provide us the information, we will not disclose your personal data to any third parties without your prior consent.

Some of the services on this Website are provided by independent contractors. We are advised by the independent contractors that they do not collect personal identifiable information while providing services for this Website.

Use of Cookies

We use cookies across this Website in order to improve its performance and enhance your online experience. Session cookies are used to enable you to move around this Website and use essential functions on this Website, such as maintaining log-in details for the session such that the need to transfer information across the internet may be reduced. Website statistic tools are used to recognize repeat visitors to this Website in order to enable us to better understand how our users browse to and through this Website, the time they spend and how often they visit this Website, relying on which we can improve this Website. We will not collect any personal data from you when the cookies are being used.

Access and Correction of Personal Data

In accordance with the Ordinance, persons who provided Retail Matters with their personal data are entitled to check with Retail Matters as to whether their personal data had been held and request access to such data. Retail Matters reserves the right to verify the identity of the persons requesting access and may refuse the request if the identity of such persons is in issue. Retail Matters will handle any such access requests promptly and a reply will be given in not more than 30 days counting from the date of receipt of the request.

Language versions

In case of discrepancies between the English and Chinese versions of this Website, the English version shall apply and prevail.